Run into an issue? Not to worry, Geo has support staff all over the world to ensure a quick and thoughtful response to each of our users.

Customer Support is open (Australian Eastern Standard Time/UTC+10) on weekdays:

Mon 7:00 am – Midnight
Tue-Fri 24 hours

and weekends:

Sat Midnight – 7:00 am; 9:00 am – 9:00 pm
Sun 9:00 am – 9:00 pm

There are 3 ways you can reach out to get support:

  • email support@geoop.com
  • call
    Australia
    +61 3 8400 4768
    New Zealand +64 9 801 6062
    United Kingdom +41 20 3318 1122
    South Africa +27 10 500 9511
    United States +1 720 316 7268
  • or start a conversation with one of our support team from the Geo desktop – just click on the chat bubble icon at bottom-right of the page (see below).

Want to book a training session?

If you would like an Geo Trainer to guide you through the process of account set up, integration, or user training, please book a call at your convenience.

Click here to return to the Setup Guide

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